Switzerland (Greater Zurich Region) | Hybrid Leadership Opportunity
We’re partnering with a leading international organisation undergoing significant digital transformation across a global workforce spanning thousands of employees and multiple continents.
As Senior Director, Digital Workplace & Collaboration, you’ll shape the future of how people work, connect and collaborate at scale. This is a highly visible leadership role with responsibility for defining and executing a long-term workplace strategy that balances innovation, operational excellence, security and user experience.
You’ll lead a multidisciplinary team responsible for workplace technologies, collaboration platforms and modern productivity services, while fostering a culture of ownership, accountability and continuous improvement. A key part of the mandate will be strengthening internal capability, evolving the operating model and driving service excellence through organisational redesign, insourcing initiatives and the development of high-performing teams.
This role requires a leader who combines strategic vision with a servant leadership mindset—someone who empowers teams, develops talent and creates the conditions for people to do their best work while setting exceptionally high standards for delivery and customer experience.
Key Responsibilities
- Define and execute a multi-year Digital Workplace & Collaboration strategy
- Lead the evolution of modern workplace technologies, collaboration platforms and employee experience initiatives
- Drive adoption of AI-enabled productivity capabilities within a secure and governed framework
- Lead organisational transformation, including insourcing strategies, capability building and operating model redesign
- Build, develop and restructure teams to create clear accountability, ownership and sustainable performance
- Establish a culture centred around service excellence, operational discipline and continuous improvement
- Ensure stable, secure and cost-effective global service delivery with measurable outcomes
- Partner with senior business and technology leaders to align workplace capabilities with organisational priorities
- Lead strategic vendor relationships, sourcing decisions and technology investments
- Champion automation, standardisation and service quality across the workplace ecosystem
What We’re Looking For
- 10+ years of leadership experience within Workplace, End User Computing, Collaboration or Digital Employee Experience functions
- Proven success leading large-scale transformation, organisational change and service modernisation programmes
- Demonstrated experience insourcing services, restructuring teams and building internal capabilities within complex enterprise environments
- Strong track record of improving service quality, operational performance and customer satisfaction at scale
- Deep understanding of Microsoft 365, modern workplace technologies, virtual desktop environments and digital collaboration platforms
- Experience introducing AI-powered productivity capabilities in enterprise environments
- Exceptional stakeholder management and communication skills, with the ability to influence at executive level
- A people-first leadership style focused on coaching, empowerment and long-term capability building
- Ability to balance strategic priorities with operational excellence in a fast-moving international environment
Why This Role?
This is an opportunity to influence the future of work within a global organisation where technology is viewed as a strategic enabler. You’ll join a senior leadership team committed to transformation, innovation and creating exceptional employee experiences for a distributed workforce.
For leaders who have successfully transformed organisations, elevated service standards and built high-performing teams, this represents a rare opportunity to shape strategy, strengthen capability and leave a lasting impact on a truly international scale.